TERMS OF SERVICE

Terms of Service

Please read these Terms of Service carefully before using our website or placing any order. By accessing or using Possible, you agree to be bound by these terms. If you do not agree, please do not use our website.

1. General
These Terms of Service apply to all users of the Possible website, including browsers, customers, and merchants. We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the revised terms.

2. Eligibility
By using our website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. Possible reserves the right to refuse service to anyone at any time for any reason.

3. Products & Descriptions
We make every effort to display our products as accurately as possible. However, we do not guarantee that product descriptions, images, pricing, or other content on our website is complete, accurate, or error-free. We reserve the right to modify or discontinue any product at any time without notice.

4. Pricing & Payment
All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time. Payment must be completed in full before an order is dispatched. We accept all major payment methods including UPI, credit/debit cards, net banking, and cash on delivery.

5. Order Acceptance
Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our sole discretion. In the event an order is declined after payment, a full refund will be issued promptly.

6. Shipping & Delivery
All orders are dispatched within 2 business days of payment confirmation and delivered within 4–7 business days. Possible is not responsible for delays caused by courier partners, natural disasters, or circumstances beyond our control. Please refer to our Shipping Policy for complete details.

7. Returns & Refunds
Returns are only accepted in cases of damaged or defective products reported within 48 hours of delivery with a valid unboxing video. Possible does not accept returns due to change of mind or personal preference. Please refer to our Return & Refund Policy for complete details.

8. Intellectual Property
All content on the Possible website — including text, images, logos, graphics, and product descriptions — is the exclusive intellectual property of Possible and is protected under applicable Indian copyright and trademark laws. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Prohibited Activities
When using our website, you agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our systems or data.
  • Reproduce, duplicate, or exploit any part of our website without written permission.
  • Submit false, misleading, or harmful information through any form on our website.

10. Disclaimer of Warranties
Possible provides its products and website on an "as is" basis. We make no warranties, express or implied, regarding the effectiveness of our products for any specific individual. Individual skincare results may vary based on skin type, lifestyle, and consistency of use.

11. Limitation of Liability
To the fullest extent permitted by applicable law, Possible shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website, even if we have been advised of the possibility of such damages.

12. Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in India.

13. Contact Us
For any questions, concerns, or clarifications regarding these Terms of Service, please reach out to our support team at:
📧 support@possible.in

Thank you for choosing Possible. We are committed to delivering an honest, transparent, and exceptional skincare experience to every customer.